13th November 2007

Santa Delivers the Dish Network Goods

Twas’ the night before Christmas, when all through my pad, not a creature was stirring, not even dear old dad;

The stockings were hung by the chimney with love, in hopes that St. Nicholas soon would be heard up above;

The children were nestled all warm in their beds, while visions of Nickelodeon in HD danced in their heads;

And mama in her jammies, dreaming of the savings, dear old dad can’t stop thinking of his NFL channel cravings;

When up on the roof there arose such a clatter, we sprang from the bed to see what was the matter;

And at the small window I caught a glimpse of our new Dish, tears sprung to my eyes, for it was my family’s one Christmas wish;

The satellite dish on the roof, against the new fallen snow, gave me hope of the new quality television, I would soon have the pleasure to know.

When what to my wandering eyes would appear, but a miniature sleigh, and eight tiny reindeer,

With a little old driver, so lively and quick, I knew that very second that it was jolly old St. Nick.

Just as quick as Dish Network satellite beams , his coursers they came, And he whistled, and shouted , and called them by name:

“Now,DASHER! Now, DANCER! Now PRANCER and VIXEN! On COMET! On CUPID! On DONDER and BLITZEN!

From the East Coast to the West Coast to the Islands of Nepal, high quality HD programming, and Dish Network to all!

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5th November 2007

Dish Network Enhances their DVR External Hard Drive Feature

Dish Network allows customers to expand their DVR storage capacity with an external hard drive. If an external hard drive is connected, TV2 users now may access the recordings on the connected external hard drive. Please keep in mind that if the person at TV2 is using the external hard drive, the person at TV1 will have to wait until TV2 is finished; it’s now first-come, first-served between TV1 and TV2!

 

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5th November 2007

Dish Network’s IP Callback

With Dish Network’s IP Callback, a customer’s ViP622 DVR or ViP722 DVR that is connected to their broadband-enabled home network would allow these receivers to “call in” to download Pay-Per-View purchases without needing a phone line. The IP Callback with can also be used for various other features such as PPV Ordering, DISH on Demand Ordering, and Saving $5 since the Programming Access Fee Waived. Subject to applicable terms and conditions, the home networking IP connection provides certain Pay-Per-View ordering capability via remote control and a continuous connection may satisfy the requirements for waiving the $5.00 Additional Outlet Programming Access Fee.

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5th November 2007

Dish Network’s DishCOMM Connectivity

Dish Network models ViP622 DVR & ViP722 DVR receivers use DishCOMM technology to communicate with each other using the power lines in the home via HomePlug. By using HomePlug, you only need one Dish Network receiver connected to a phone line and the other receivers will be able to dial out through the receiver connected to the phone line.

Two connectivity options include:

1. Plug the receiver directly into the wall – The receiver needs to be directly connected into the wall power –but not a GFI or switched outlet.

2. If using a surge protector, plug the receiver into the HomePlug port of a HomePlug-compatible, surge-protected power strip – Do not use a Panamax power strip. A Panamax power strip does not have the HomePlug outlet needed, so it will not transmit the data through the power lines.

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22nd October 2007

An Ode to Comcast About Satellite Television’s Hero Mona Shaw

Honey, get me the hammer”, A Comcast fairytale unravels
Comcastically Rendition of “There was an Old Lady Lived in A Shoe”

You’ve heard about Superman and Spiderman and the tales of Mighty Mouse, but have you heard about the old lady in Bristow, and her little brick red house?

Her name is Mona Shaw shes the old lady with a hammer, Who vandalized a Comcast office and still managed to avoid the slammer.

So fed up with poor service, and the installer that just never bothered to show, And the supervisor who left for the day and all of Comcasts excuses and woes.

She decided to take matters into her own hands, Becoming a modern day hero and gaining lots of fans.

She smashed the receptionists keyboard, and knocked over the monitor, She even smashed the telephone…this old lady is hard core.

Later on that day police arrested Shaw for disorderly conduct, she received a three-month suspended sentence, and was fined $345 bucks.

Here is some little advice for that corporate bully Comcast, Rate hikes and poor customer service are going to send your customers running fast,

To your competitors like Dish Network, whose customer service is ranked #1, With 13 million customers and still able to get the job done.

With 24 hour customer service and mangers who don’t just “leave for the day”, It seems pretty clear that there is not too much else to say.

For more information feel free to call Dish Network’s customer service center, And please let us help you remove the corporate cable splinter.

And here is one last note before we end Comcast’s fairytale gone wrong, Step it up cable companies because its “On like Donkey Kong”!

For more information on all Dish Network has to offer call 1-866-989-3474 or visit their website at www.dish-network.com.

posted in Dish News, Dish Tips and Help, Cable Versus Dish Network, Cable Rate Increase | 0 Comments

18th October 2007

Dish Network Cures CD (Cable Dysfunction) with Dish-Agra

Are you suffering from CD or Cable Dysfunction?

When your cable just doesn’t do it for you anymore, there is always Dish Network. Dish-Agra by Dish Network cures analog channels, lack of HD programming and high-cable bills. Watch this video commercial and see why Dish Systems provides the best prices, latest offers and best installation of any other Dish Network satellite retailer.

posted in Dish News, Dish Tips and Help, Cable Versus Dish Network, Dish Network Sports, Dish Programming Updates, Dish HD Updates | 3 Comments

12th October 2007

The Wonderful Ways To Pay Your Cheap Dish Network Bill!

So you want the best satellite television and Dish Network will give you the equipment and installation for FREE, however, even though you will get HBO and Cinemax Free for 3 months and DishHD HD programming Free for 6 months, you still will have a small bill to pay.  On the up side, your Dish Network Bill will be significantly less than what you were paying for cable

What’s the best way to pay for Dish Network?
Plastic is the preferred choice for us. You get to watch great Dish Network programming, you get to save paper, you avoid “writer’s cramp” cutting a check and you get points or miles for being a couch potato.

Dish Network has credit-card auto pay which, gotta love Dish Network for this, is a FREE service. (We know, Dish Network loves the word FREE and uses is a lot!). Credit-Card Auto Pay is great by allowing you to log-on to your account via the internet and manage your bill. You can change cards, pay for your Pay-Per-View events and prevent a late fee from being charged if you get to wrapped up watching House Hunters to pay your bill.

With Credit Card Auto Pay, you can also pay your bill though your Dish Network receiver on Channel 100. Now how cool is that?
 

So what other options are available to pay your cheap Dish Network bill?
Since Dish Network is so in-expensive, it seems a waste for them to print you a bill and you to write a check. Although this is an option, save a tree and keep the checks for birthday cards. Dish allows you pay with good-ole cash. However, you do need to visit one of the following Dish Network partners that pay your bill via cash. Dish Network accepts cash payments from the following vendors: Green Dot MoneyPak, MoneyGram Express Pay, America’s Cash Express, PreCash, In Person Payments (IPP),CheckFree and Western Union Quick Collect.

 

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25th July 2007

Overview: Dish Network Program Guide

Many of you have asked for us to write an article about the Program Guide on all Dish Network Satellite Receivers. The Program Guide is actually called the EPG or Electronic Program Guide. No matter what you want to call it, all DISH Network receivers have an EPG.

The information below is a general overview of the Program Guides on Dish Network Receivers. Every Dish Network Satellite Receiver has its own unique features included in its program guide.

This article will cover:

  • Dish Network Program Guide
  • Dish Network  Online TV Guide
  • Dish Network Channel Listing
  • Dish Network  Programming Guide
  • Dish Network Guide


What information is in the EPG?

  • Currently watched channel
  • The program coming up.
  • All other TV channels available from DISH Network.
  • The aspect ratio Letterbox (LBX), type of audio transmitted Dolby Digital (DD) and program duration.
  • Rating information for a particular show can be displayed.
  • A short summary of the program.

EPG Design

  • DISH Network’s channel guide is designed as a program grid.
  • On the left of the grid are the channel numbers.
  • Across the top are times of day.
  • Inside of the grid are shows available for viewing.
  • On some receivers (DISH Home Interactive TV receivers, the DISHPlayer, the DISH 721) the current channel video is viewable.
  • Once in the Electronic Program Guide, press the Guide button on the remote again to change the Favorite Lists between All Chan, All Sub, All HD, or a personalized list.

EPG Channel Colors

  • Gray - a gray channel box means the account is authorized for the channel or package.
  • Yellow - a yellow channel box means the channel is a digital off-air channel.
  • Red - a red channel box means the account is not authorized for the channel or package.
  • Green - a green channel box means the channel or package is available for purchase through the Customer Support Application.
The Complete Guide

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12th July 2007

Overview: The Dish Network Remote Control and Codes

We very often get calls from customers asking how to program their Dish Network Remote Control, what does it take for Dish Network Remote Programming or what is their Dish network Remote Code?

This article will help answer many of your Dish Network Remote Questions and I will address:

  • Popular Dish Network Remotes
  • Dish Network Remote Control Codes
  • Dish Network Remote Control Programming

CURRENT DISH NETWORK REMOTE CONTROLS:

  1. Platinum Remote for the Dish DVR 501/508
  2. Platinum Plus Remote Control for the Dish DVR 721)
  3. 1.5 Blue Button Remote Control for the 301/311
  4. 3.0 - 3.1 - 3.2 - 4.0 Remote Control
  5. 5.0-6.0-8.0 Remote Control for the DISH 811, DISH Player-DVR 522 and DISH Player-DVR 921
  6. 100/200 Remote Control for the DishPlayer
  7. EZ Remote Control
  8. 6.2 Replacement Remote Control
  9. IR-to-UHF Pro Upgrade Kit

ABOUT THE DISH NETWORK REMOTE CONTROL
The remote control gives you easy access to all the features of a Dish Network satellite TV system. You can set up the remote to control up to three devices other than the satellite TV receiver. The three devices may include a TV, a VCR, a DVD player, a cable TV box, a tuner, or an audio amplifier.

REMOTE CONTROL SIGNALS: UHF OR IR
The remote control uses Ultra-High Frequency (UHF) radio signals to control the satellite TV receiver. UHF signals travel long distances (100 feet or more) and go through walls and other solid objects. Because UHF signals travel so far, the receiver may respond to signals from other nearby remote controls.To use the remote to control the receiver, you must attach the UHF antenna to the receiver back panel UHF Remote Antenna connection.The remote control uses Infra-Red (IR) light signals to control devices other than the receiver. IR signals travel only short distances (40 feet or less), and cannot go through walls or other solid objects. You must point the remote control directly at the device, with no objects blocking the line of sight. To be able to use the remote control over the longest possible distance, place the antenna straight up. Do not let the antenna touch anything.

REMOTE CONTROL MODES
To use the remote to control a device such as the satellite receiver or a TV, you must first set up the remote to control the device, and then set the remote to the right mode for that device.First, set up the remote to control the device. (See Controlling a Device below for instructions.) Second, use the remote control mode buttons, SAT (satellite receiver), TV, VCR (for a VCR or a DVD player), and AUX (“auxiliary,” for a cable TV box, a tuner, or an audio amplifier) to set the remote to the right mode for the device. To change the mode setting, press the button for the device that you want the remote to control. The mode button’s back light turns ON to show that the remote is set to that mode.
REMOTE CONTROL PROCEDURES CONTROLLING A DEVICE
This section explains how to set up the remote to control a device, such as a satellite TV receiver, a TV, a VCR, a cable TV box, a tuner, or an amplifier. The remote already is set up to control the receiver. But, if the receiver has its own volume control, then when you first install it, it is set up so that the remote cannot control the receiver sound volume.I f you want to set up the receiver so that the remote can control the receiver volume.

  1. Turn ON the device you want the remote to control, using the device’s buttons or the remote control that came with the device.
  2. Find the brand name of the device in the tables below. If the brand is not listed, see Doing the Device Code Scan.
  3. Press and hold the mode button for the device that you want the remote to control, for about three seconds. When all the other mode button backlights come on, release the mode button.
  4. Use the number buttons to enter the code for the device.
  5. Press and release the Pound (#) button. If the code is valid, the mode button backlight blinks three times.
  6. Test if the code works for the device by pressing the Power button. If the code works, the device should turn OFF.
  7. Turn the device back ON and try some other buttons to make sure they work. Sometimes, the Power button may work when other buttons do not. If the code works for other buttons, stop here.
  8. If the code you entered does not work, repeat steps 3 through 7 using another code from the tables.
  9. If you have tried all of the codes listed for the device without success, or if you cannot find the device brand name in the tables, see Device Code Scan.

For the AUX mode, you must enter a 4-digit code. The first digit is the code for the device, as follows: 0 is for a second TV, 1 is for a second VCR, and 2 is for an audio amplifier or cable TV box.

CHANGING THE REMOTE CONTROL ADDRESS
Do not change the address of the remote unless absolutely necessary, because the remote cannot control the receiver if the two devices have different addresses. If you start doing this procedure and then do not press any button for 20 seconds, the remote will end the procedure. Just start over again. Note: This procedure shows examples of menu options. The options that you see may differ.

DOING THE DEVICE CODE SCAN
If a device is not listed in the tables or if the listed codes do not work, you can scan through all the codes, testing each one. Remember that the remote may not control some devices. Press and hold the mode button for the device, for about three seconds. When all the other mode button backlights come on, release the button. It will flash to show that the remote is ready for address setting.

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27th May 2007

Dish Network HD Channel Mapdown

The addition of HD icons and Mapdown of HD channels will make it easier to identify and locate HD channels. Similar to local channels, HD channels will be mapped down in the electronic program guide to a location adjacent to the equivalent SD channel. An “HD” icon will now appear in the EPG and other locations to help identify HD channels. HD Channel Mapdown Overview
• The HD version of the channel will have the same channel number as the corresponding SD channel.
• New Timer options to record either HD or SD versions of a channel.
• A new HD icon appears for HD channels in the Program Guide, View Banner, Browse Banner, and channel lists.
• HD Mapdown is a default feature that can be disabled by the customer if desired.
• Over-the-air local channels will continue to display at the local station’s channel number.
HD Channel Mapdown Supported Receivers:
• DISH 411
• DISH ViP211
• DISH ViP222
• ViP622 DVR™
• Future upgrade to ViP612 DVR*

General Facts and Features of HD Channel Mapdown:
• The new HD icon will appear next to all HD satellite channels in the electronic Program Guide and other channel lists and displays.
• When both SD and HD channels are available, entering a channel number on the remote control automatically selects the HD channel.
• Channeling up or down with the remote control will allow you to choose between the HD and SD versions of a channel.
• Although programming may differ between corresponding HD and SD channels, the channel number will be the same for both when the Mapdown feature is enabled.

Channel Display Options of HD Channel Mapdown:
•To select an option described below, access the Local Channels screen by pressing MENU on the remote control, select System Setup, Local Channels, then Chan Display.
•DishHD channels, if subscribed to, will appear in the Program Guide at the SD channel number when Enable is selected from DishHD Channels option. The Disable option will list DishHD channels only in the 4-digit channel range.
•There are also four different options for how local channels are displayed in the Program Guide and other channel lists.
HD Priority: Only HD versions of the local channel appear below channel 100 unless an HD local channel is not available; if not, the SD channel is listed.
SD Only: Only SD local channels appear below channel 100 at the local station’s channel number. HD Channels appear in the 4-digit channel range.
HD and SD (default): HD and SD local channels appear below channel 100 at the local station’s channel number.
Disable: Both HD and SD local channels are only listed in the four-digit channel range.

DISHPass of HD Channel Mapdown:
•DishPASS timers include a new menu choice under Options—Set Resolution—allowing the customer to choose the recording resolution:
HD Preference (Default): Records HD programs matching the DishPASS search term, if programs are available. If a matching program is not available in HD, the SD version will be recorded.
HD Only: Records only HD programs matching the DishPASS search term.
SD Only: Records only SD programs matching the DishPASS search term.

•Local channel Mapdown is independent of DishHD channel Mapdown with separate display setting options.
•If the customer changes the Mapdown preference for satellite local channels or DishHD channels, timers on those channels may be lost. A pop-up will appear to alert the customer when changing the preference.
•Locks will still need to be created separately for HD and corresponding SD channels.
•The HD icon will not display next to over-the-air channels that are listed in the Program Guide, even though they may provide high-definition quality programming.
•The HD Mapdown feature can be disabled by choosing Disable for local channels and Disable for DishHD channels from the Channel Display Preferences screen.
•The Mapdown feature will not apply to customers who do not subscribe to the DishHD package.
•The Sat Locals button on the Local Channels screen will be renamed Chan Display in a future software release.
•While local channels are in HD Only mode, a DishPASS timer created for a local channel will record only HD local channels.
•While local channels are in SD Only mode, a DishPASS timer created for a local channel will record only SD local channels.
•A DishPASS timer will not record an HD program if a duplicate SD program has already been recorded. To record the HD program, manually restore the HD program from the “skipped” listing in the Daily Schedule.

 

Dish Network Provides Great “How-To” Documents on the customer Tech Portal
Please visit the DISH Network Customer Tech Portal

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