Dish Network’s DishCOMM Technology

DishCOMM is a technology that allows compatible DISH Network satellite receivers to send and receive data via the home power lines.
• DishCOMM is based upon HomePlug 1.0 technology, but adds capabilities and features specific to DISH Network receivers.
• The first implementation of DishCOMM will allow compatible receivers to share the phone line.
• DishCOMM is designed to be a very robust network, and works in a variety of home installations and with common household equipment.
DishCOMM Supported Receivers:
• ViP622 DVR
• DISH 411
• ViP211
• ViP222
• All future models
Dish Network’s DishCOMM overview:
•DishCOMM technology sends and receives data over the home power lines, providing communication between DishCOMM-compatible receivers and equipment, such as the DishCOMM Modem.
• Initial implementations of DishCOMM will allow one or more receivers to “share” another receiver’s phone connection, or to use the DishCOMM Modem which eliminates the need for a physical phone connection to the receiver.
• Future implementations of DishCOMM Technology will include a HomePlug to Ethernet adapter to support DishONLINE downloads over the home network without an Ethernet connection.
Creating a Dish Network DishCOMM Network:
To enable communication between DishCOMMcompatible receivers and equipment, you must create a DishCOMM Network. The DishCOMM Network uses the home power lines to send
data. Create a DishCOMM Network by “adding” compatible receivers and equipment. Use a single receiver to enter the receiver (and modem) IDs on the DishCOMM Setup screen.
1. Access the DishCOMM Setup screen (MENU, System Setup, Installation, DishCOMM Setup).
2. Select Add to go to the Add Device screen, where you enter the ID number and Type for the equipment you are setting up. For receivers, enter the Receiver ID number from the System Info
screen.
3. After you have added all the equipment to the DishCOMM Network and return to the DishCOMM Setup screen, select Test to test the network, or Done to save your changes.
4. Sharing a modem:
• If one DishCOMMcompatible receiver has a physical phone line connection, the receiver’s modem can be shared with other DishCOMM-compatible receivers in the home.
• If no receivers in the house have a phone jack located close enough for a physical connection, the DishCOMM Modem can be shared among multiple DishCOMM-compatible receivers.
a) To share a receiver’s modem:1. Connect a phone line to one receiver.
2. Create the DishCOMM Network (see instructions, above).
3. Using the receiver that is connected to the phone line, go to the Phone System menu (MENU, System Setup, Installation, Phone System). Ensure that under Modem Type “Local” is selected.
4. On the other receivers, access the Phone System menu, and ensure that “Remote” is selected.
b) To share a DishCOMM Modem:
1. Connect a phone line to the modem.
2. Create the DishCOMM Network (see instructions, above).
3. Ensure that all receivers have “Remote” selected on the Phone System menu.

Dish Network DishCOMM Installation Considerations:
• If using a surge protector, one that is approved for use with HomePlug devices must be used, and the receiver(s) and/or modem must be plugged into the HomePlug outlet of the surge protector.
• DishCOMM equipment should not be plugged into switched outlets.
• Dimmers for home lighting can interfere with DishCOMM. It is not recommended to use dimmers on the same circuit as DishCOMM equipment.
• Avoid plugging DishCOMM devices into GFI (Ground Fault Interrupter) outlets as they may interfere with the communications.
• When sharing a receiver’s modem, Caller ID must be enabled on both receivers to receive Caller ID information on the receiver that is not connected to the phone line.
• Do not use non-HomePlug powerline networking equipment, such as Phonex wireless extenders, in installations where DishCOMM is used.
• A DishCOMM option is available on the “Attention 587” message, allowing you to create a DishCOMM Network during the initial receiver installation.
Dish Network Provides Great “How-To” Documents on the customer Tech Portal
Please visit the DISH Network Customer Tech Portal

Dish Network Provides Great “How-To” Documents on the customer Tech PortalPlease visit the

Dish Network Provides Great “How-To” Documents on the customer Tech PortalPlease visit the

 

 


DISH Terms and Conditions

Important Terms and Conditions: Promotional Offers: Require activation of new qualifying DISH service. All prices, fees, charges, packages, programming, features, functionality and offers subject to change without notice. After 12-month promotional period, then-current everyday monthly price applies and is subject to change. ETF: If you cancel service during first 24 months, early termination fee of $20 for each month remaining applies.

Additional Requirements: Hopper: Monthly fees: Hopper, $12; Joey, $7; Super Joey, $10. With PrimeTime Anytime record ABC, CBS, FOX and NBC plus two additional channels. With addition of Super Joey record a total of four additional channels. Commercial skip feature is available at varying times, starting the day after airing, for select primetime shows on ABC, CBS, FOX and NBC recorded with PrimeTime Anytime. Recording hours vary; 2000 hours based on SD programming. Equipment comparison based on equipment available from major TV providers as of 6/13/14. Watching live and recorded TV anywhere requires an Internet-connected, Sling-enabled DVR and compatible mobile device. HD Free for 24 Months: Additional $10/mo HD fee waived for first 24 months. Requires continuous enrollment in AutoPay with Paperless Billing. After 24 months then-current everyday monthly price applies and is subject to change. Premium Channels: Premium offer value is $165; after 3 months then-current everyday monthly prices apply and are subject to change. Blockbuster @Home requires Internet to stream content. HD-only channels not available with select packages. Installation/Equipment Requirements: Free Standard Professional Installation only. Leased equipment must be returned to DISH upon cancellation or unreturned equipment fees apply. Upfront and additional monthly fees may apply. Miscellaneous: Offers available for new and qualified former customers, and subject to terms of applicable Promotional and Residential Customer agreements. State reimbursement charges may apply. Additional restrictions and taxes may apply. Offer ends 12/05/14. HBO®, Cinemax® and related channels and service marks are the property of Home Box Office, Inc. SHOWTIME and related marks are registered trademarks of Showtime Networks Inc., a CBS Company. STARZ and related channels and service marks are property of Starz Entertainment, LLC.

PROMOTIONAL OFFERS:

Require activation of new qualifying DISH service with 24-month commitment and credit qualification. Offers valid from 6/13/2014 through 1/16/2015. All prices, fees, charges, packages, programming, features, functionality and offers subject to change without notice. Welcome Pack not eligible for offers.

EARLY TERMINATION FEE:

For customers receiving Programming Discount for 12 months, a termination fee of $20 for each month remaining will apply if service is terminated during the first 24 months. For customers receiving iPad 2 Offer, a termination fee of $30 for each month remaining will apply if service is terminated during the first 24 months.

PROGRAMMING PACKAGE CREDITS:

Available with qualifying programming packages. Must maintain qualifying programming to receive all credits. After 12-month promotional period, then-current everyday monthly price applies and is subject to change.

HOPPER WHOLE-HOME HD DVR:

First Hopper HD DVR and up to 3 Joey receivers available for one-time $199 Upgrade fee. $199 Upgrade fee waived with subscription to America's Top 120, America's Top 120 Plus, America's Top 200, America's Top 250, America's "Everything" Pak, DishLATINO Plus, DishLATINO Dos, or DishLATINO Max at time of service activation. A second Hopper HD DVR is available for a one-time Upgrade fee: $49 for a Hopper, $99 for a Hopper with Sling. With a second Hopper HD DVR, one additional Joey receiver is available for $99 Upgrade fee. Hopper and Joey receivers require an eligible HD package and cannot be combined with any other receiver models or types. PrimeTime Anytime and AutoHop features must be enabled by customer and are subject to availability. PrimeTime Anytime is not available in all markets. Availability of On Demand titles will be based on your programming subscription. Select DVR recordings cannot be transferred.

Additional Requirements:

Hopper: Monthly fees: Hopper, $12; Joey, $7; Super Joey, $10. With PrimeTime Anytime record ABC, CBS, FOX and NBC plus two additional channels. With addition of Super Joey record a total of four additional channels. Commercial skip feature is available at varying times, starting the day after airing, for select primetime shows on ABC, CBS, NBC and FOX recorded with PrimeTime Anytime. Recording hours vary; 2000 hours based on SD programming. Equipment comparison based on equipment available from major TV providers as of 6/13/14. Watching live and recorded TV anywhere requires an Internet-connected, Sling-enabled DVR and compatible mobile device.

PREMIUM MOVIE PACKAGE OFFER:

Value is $165; after 3 months then-current everyday prices apply unless you downgrade. Blockbuster @Home requires online DISH account; broadband Internet to stream content. HD-only channels not available with select packages. HBO®, Cinemax® and related channels and service marks are the property of Home Box Office, Inc. SHOWTIME is a registered trademark of Showtime Networks Inc., a CBS Company. STARZ and related channels and service marks are property of Starz Entertainment, LLC.

Blockbuster @Home:

For the first 3 months of your subscription, you will receive Blockbuster @Home free (regularly $10/mo). After 3 months, then-current everyday price applies unless you downgrade. Requires online DISH account; broadband Internet to stream content; HD DVR to stream to TV. Streaming to TV and some channels not available with select packages.

HD FREE FOR LIFE:

Requires continuous enrollment in AutoPay with Paperless Billing. Must maintain minimum qualifying monthly programming, including America's Top 120 or DishLATINO Plus.

SHOWTIME is a registered trademark of Showtime Networks Inc., a CBS Company. STARZ and related channels and service marks are property of Starz Entertainment, LLC. © 2013 Home Box Office, Inc. All rights reserved. HBO® and related channels and service marks are the property of Home Box Office, Inc. HBO GO® is only accessible in the U.S. and certain U.S. territories where a high-speed broadband connection is available. A minimum connection of 3 Mbps is required for HD viewing. Select titles not available in HD.